Privacy Policy
Effective Date: July 6, 2025
Hollingsworth Real Estate Group ("HREG," "we," "us," or "our") is committed to protecting the privacy of our clients, prospects, vendors, and visitors (collectively, "you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, mobile applications, client portals, and any other services that link to this Policy (collectively, the "Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agreed to the collection and use of your information as described in this Policy.
Note: This Policy is provided for informational purposes only and does not constitute legal advice. Because privacy laws vary by jurisdiction and continue to evolve, you should consult qualified counsel to ensure compliance with all applicable regulations.
1 Scope
This Policy applies to personal information that HREG collects both online and offline in connection with real estate brokerage, property management, and related services. It does not apply to third‑party websites or services that we do not own or control.
2 Information We Collect
We collect information in the following ways:
| Category | Examples | Source |
|---|---|---|
| Information You Provide | Name, postal address, email, phone number, preferred pronouns, property preferences, financial information (e.g., pre‑approval letters, lease applications), messages sent through contact forms, documents you upload, signatures, feedback, survey responses | Directly from you |
| Information Automatically Collected | IP address, device identifiers, browser type, referring pages, geolocation (approximate), pages viewed, search terms, time spent, Cookies and similar technologies | Automatically when you interact with our Services |
| Information from Third Parties | Lead generation platforms, MLS data, credit reporting agencies (with consent), social media profiles, publicly available databases | Third parties |
You may decline to provide certain information, but doing so could limit your ability to use certain features of our Services.
3 How We Use Your Information
We use personal information to:
Provide and Improve Services – match buyers and sellers, schedule showings, prepare contracts, facilitate closings, process rental applications, and maintain our websites and apps;
Communicate – respond to inquiries, send confirmations, alerts, newsletters, marketing materials, surveys, and policy updates;
Personalize – tailor property recommendations, content, and advertising to your interests;
Analytics – understand usage trends, measure campaign performance, and enhance user experience;
Legal & Compliance – prevent fraud, enforce agreements, comply with anti‑money‑laundering (AML), fair housing, and other legal obligations;
Business Operations – conduct audits, research, and internal recordkeeping; and
Consent‑Based Uses – any other purpose you expressly authorize.
4 Legal Bases for Processing (EEA/UK Visitors)
If you are located in the European Economic Area (EEA) or the United Kingdom, we rely on one or more of the following legal bases:
Contractual Necessity – to perform a contract with you or to take steps at your request;
Legitimate Interests – to operate and improve our business in ways that do not override your rights;
Legal Obligation – to comply with applicable laws and regulations; and
Consent – where we have obtained your prior consent (which you may withdraw at any time).
5 Cookies & Similar Technologies
We use cookies, pixel tags, local storage, and analytics tools (e.g., Google Analytics) to recognize your browser, improve site performance, and deliver targeted advertising. You can manage cookie preferences via your browser settings or by using industry opt‑out tools such as optout.aboutads.info. Disabling cookies may affect site functionality.
6 Sharing & Disclosure of Information
We do not sell your personal information. We may share it only as follows:
Service Providers & Contractors – IT hosts, email service providers, marketing partners, payment processors, background‑check vendors, and transaction coordinators, bound by confidentiality agreements;
Affiliated Entities – subsidiaries or corporate affiliates, for purposes consistent with this Policy;
Business Transfers – in connection with a merger, acquisition, bankruptcy, or asset sale, subject to confidentiality safeguards;
Legal Requirements – to comply with subpoenas, court orders, or other lawful processes, or to protect rights, property, or safety of HREG, our users, or others; and
With Your Consent – any other sharing you authorize.
7 Your Privacy Choices & Rights
Depending on your jurisdiction, you may have the right to:
Access – request a copy of the personal information we hold about you;
Correct – update or rectify inaccurate data;
Delete – request deletion of certain information (subject to legal exceptions);
Portability – receive your data in a structured, commonly used format;
Opt‑Out of Marketing – unsubscribe from promotional emails at any time via the link within the message;
Object or Restrict Processing (EEA/UK);
Non‑Discrimination – exercise privacy rights without receiving discriminatory treatment (California Consumer Privacy Act "CCPA"); and
Limit the Use of Sensitive Personal Information (California).
To exercise your rights, contact us using the information in Section 12. We may verify your identity before fulfilling the request.
8 Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations (e.g., real estate record‑keeping requirements), resolve disputes, and enforce agreements. Retention periods vary based on the nature of the data and applicable laws.
9 Data Security
We implement administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or destruction. No internet or email transmission, however, is ever fully secure. Please contact us immediately if you believe your interaction with us is no longer secure.
10 Children’s Privacy
Our Services are not directed to children under 13 (or other age as defined by local law). We do not knowingly collect personal information from children. If we learn that we have collected such information without verifiable parental consent, we will delete it promptly.
11 Third‑Party Links & Services
Our Services may contain links to external sites or integrations with third‑party tools (e.g., mortgage calculators). We are not responsible for the privacy practices of those parties. We encourage you to review their policies before providing personal information.
12 Contact Us
If you have questions, concerns, or wish to exercise your privacy rights, please contact us:
Hollingsworth Real Estate Group
Attn: Privacy Officer
75 S Broadway 4th Fl
White Plains, NY 10601
Phone: (914) 222-3739
Email: info@askhollingsworth.com
13 Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. We will post the revised Policy with a new “Effective Date” and, where required by law, notify you in advance. Your continued use of the Services after an update constitutes acceptance of the revised Policy.
14 Accessibility
We are committed to making our Privacy Policy accessible to individuals with disabilities. If you need this Policy in an alternative format, please contact us using the details above.
Thank you for trusting Hollingsworth Real Estate Group with your information. We value your privacy and strive to handle your data responsibly and transparently.
